Q: What kind of certificates do your products have?
A: Our products are approved with CE & RoHS, IECEE, SAA, and IP68 waterproof ratings.
Q: How long does it take for sample production?
A: Sample making typically takes 3-5 working days after payment is confirmed.
Q: What is the lead time for bulk orders (e.g., 5000 units)?
A: For mass production of 5000 units or more, the lead time is approximately 25 days after payment and sample confirmation.
Q: What are your accepted payment terms?
A: We accept T/T, Western Union, and Credit Card payments.
Q: Do you offer customized or OEM services?
A: Yes, we are a factory providing full OEM and customized services. Our engineers can create drawings based on your specific ideas.
Q: How do you ensure the waterproof quality for underwater use?
A: Our lights are designed with IP68 professional waterproof standards using stainless steel and high-grade seals suitable for fountains and swimming pools.